R&D – is the process by which a company works to obtain new knowledge that it might use to create new technology, products, services, or systems that it will either use or sell.
Product development is a creation of new or different product that offers benefits to the end user includes both creation of an new product and modifications to an existing product.
Today Machine Learning and Artificial Intelligence is penetrating every side of the business, from deploying Chatbots to AI-driven platforms.